Emirates Gas is committed to the continuous improvement to maintain highest quality standards, which allowed us to be proud holder of multiple quality certifications.
IMS - Integrated Management System
At Emirates Gas, we value Environment, Health, Safety, Quality, Reliability and Efficiency (EHSQRE) as our core business processes, where every employee at all levels of business activity is fully committed to ensure full compliance to the EHSQRE management system.
Emirates Gas is fully certified to the international standards:
- ISO 9001: 20015 - Quality Management Systems
- ISO 14001: 2015 – Environmental Management Systems
- ISO 45001: 2018 – Occupational Health and Safety Management Systems
- ISO 50001: 2011 – Energy Management System
The web-enabled Customer Care System (CCS) application provides transparency and assists in tracking the life cycle of a customer query until its successful resolution. It also keeps the customer informed of the progress to ensure full transparency and smooth communication.
